DESIGNERHARDWARE.COM WARRANTY OVERVIEW
At DesignerHardware.com, we value every single homeowner who chooses to use our product. All parts and finishes of the DesignerHardware.com faucets are warranted to the original consumer to be free from defects in material and workmanship as long as the original consumer owns it. DesignerHardware.com recommends having a professional plumber for all installation and repair. Please read carefully as this concerns your rights and obligations as once you purchased and used our products, it is assumed that you have read, understood and agreed with the terms set as following. DesignerHardware.com will replace “free of charge”, during the warranty period, any part that proves defective in material and/or workmanship under normal installation and use.
FAUCETS – 10 YEAR LIMITED WARRANTY
DesignerHardware.com warrants its faucets to be flawless during normal residential use. If the faucet should leak or drip during normal use, you may obtain warranty parts through the original place of purchase. If these parts are unavailable by the original place of purchase then DesignerHardware.com. will, free of charge, mail the original owner the cartridge or parts necessary to repair the faucet to a good working condition. All warranty parts will be shipped freight prepaid ground service. If expedited shipping is requested customer will be responsible for freight charges. This product warranty applies only to DesignerHardware.com Faucets installed in the United States ONLY.
DesignerHardware.com also warrants all other aspects of the faucet or accessories including finish, to be free of defects in material and workmanship during normal residential use within (10) ten years from the date of purchase to its original owner, on all finishes including matte black EXCEPT oil-rubbed bronze and dark bronze since they are considered living finishes and as such, color changes are part of the normal living finish behavior, however oil-rubbed bronze and dark bronze faucets still carry DesignerHardware.com’s 10 year mechanical warranty.
If a defect is found in normal residential use, DesignerHardware.com will, at its election, repair, provide a replacement part or product, or make an appropriate adjustment. Damage to a product caused by improper installation, accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will also void the warranty.
Proof of purchase (original sales receipt) MUST be provided to DesignerHardware.com Inc with all warranty claims. DesignerHardware.com will not be held responsible for labor charges, installation, or other incidental or consequential cost. In no event shall the liability of DesignerHardware.com exceed the purchase price of the item purchased.
To obtain warranty service you may contact DesignerHardware.com by emailing us at: email@example.com
*NEVER USE CLEANERS CONTAINING ABRASIVE CLEANERS, AMMONIA, BLEACH, ACIDS, ALCOHOL,
SOLVENTS OR OTHER PRODUCTS NOT RECOMMENDED FOR METALLIC FINISHES. THIS WILL VOID THE ITEMS WARRANTY.
CAST IRON TUBS, ACRYLIC TUBS, TOILETS, VESSEL SINKS, WASH BASINS AND STAINLESS STEEL SINKS – 1 YEAR LIMITED WARRANTY
DesignerHardware.com sinks, tubs and toilets are warranted to be free of defects in material and workmanship for ONE YEAR from original purchase date.
DesignerHardware.com will, at its election, repair, replace or make appropriate adjustment where DesignerHardware.com inspection discloses any such defects occurring in normal usage within ONE YEAR after the purchase to its original owner. Proof of purchase (original sales receipt) MUST be provided to DesignerHardware.com with all warranty claims. DesignerHardware.com is not responsible for removal or installation costs. Use of in-tank toilet cleaners will VOID the item(s) ONE YEAR warranty.
Some states/provinces do not allow limitation on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.
*NEVER USE CLEANERS CONTAINING ABRASIVE CLEANERS, AMMONIA, BLEACH, ACIDS, ALCOHOL, SOLVENTS OR OTHER PRODUCTS NOT RECOMMENDED FOR ACRYLIC OR ENAMELED FINISHES. THIS WILL VOID THE ITEM’S (OR ITEMS’) 1-YEAR LIMITED WARRANTY.
Any questions or concerns regarding our warranty plan, please e-mail us at firstname.lastname@example.org